FAQ

Questions and answers on most of the time

The turnaround time for a logo from sales to completion is typically 3-5 days, subject to my workload which will be discussed before any payments are made. Timescales are also dependent on response time, and any additional changes to designs.

You will be presented with 2 logo options, if not happy with 2 logo option we will send final logo based on your clear logo brief and based upon agreed objectives. Once final payment has been made, you will own the copyright to the final agreed design.

Once your logo design is completed I will supply a comprehensive kit of files to allow the use of the logo across various mediums. Below is a summary of what I will provide:

CMYK version – Full colour printing is made up of only 4 colours: Cyan, Magenta, Yellow and Black. These 4 colours mix together to build up any images you can imagine. You will need this format when you require printed material that displays full colour images on the same page. Provided in Vector (Ai/PDF/EPS) format.

Pure black or Gray Scale version – Like it says, this version is pure black version of your logo. This is ideal for black and white, or single colour documents. Provided in png file format.
RGB version – Unlike print colours, screen colours are made up of Red, Green and Blue, mixing the light of each colour to make up the full colour spectrum. Your logo will be provided as an optimised Jpeg file format, and transparent PNG, as well as SVG, which is a vector version for digital use.

  • 50% none refundable Deposit on all Design project above R600 is required before work commence
  • Full amount is required for printing Items none refundable
  • Quotation may be subject to change if additional work is required.
  • No final artwork or files will be delivered until final invoices are paid in full

Yes we do refund  clients only if:
we have failed to deliver client project, and also if we can’t handle your project, and if project is causing lot of pressure and poor communication with the client.

if project has been started there will be no refund if a client changes his/her mind about the design and try to use somebody else

a 50% deposit is none refund once project has been started.

An idea is the most important element in a logo design process. So please do not expect me to do it for free.

FAQ

Questions and answers on most of the time

The turnaround time for a logo from sales to completion is typically 3-5 days, subject to my workload which will be discussed before any payments are made. Timescales are also dependent on response time, and any additional changes to designs.

You will be presented with 2 logo options, if not happy with 2 logo option we will send final logo based on your clear logo brief and based upon agreed objectives. Once final payment has been made, you will own the copyright to the final agreed design.

Once your logo design is completed I will supply a comprehensive kit of files to allow the use of the logo across various mediums. Below is a summary of what I will provide:

CMYK version – Full colour printing is made up of only 4 colours: Cyan, Magenta, Yellow and Black. These 4 colours mix together to build up any images you can imagine. You will need this format when you require printed material that displays full colour images on the same page. Provided in Vector (Ai/PDF/EPS) format.

Pure black or Gray Scale version – Like it says, this version is pure black version of your logo. This is ideal for black and white, or single colour documents. Provided in png file format.
RGB version – Unlike print colours, screen colours are made up of Red, Green and Blue, mixing the light of each colour to make up the full colour spectrum. Your logo will be provided as an optimised Jpeg file format, and transparent PNG, as well as SVG, which is a vector version for digital use.

  • 50% none refundable Deposit on all Design project above R600 is required before work commence
  • Full amount is required for printing Items none refundable
  • Quotation may be subject to change if additional work is required.
  • No final artwork or files will be delivered until final invoices are paid in full

Yes we do refund  clients only if:
we have failed to deliver client project, and also if we can’t handle your project, and if project is causing lot of pressure and poor communication with the client.

if project has been started there will be no refund if a client changes his/her mind about the design and try to use somebody else

a 50% deposit is none refund once project has been started.

An idea is the most important element in a logo design process. So please do not expect me to do it for free.